Privacy Policy
Our commitment to protecting your data and ensuring your privacy.
Last updated: 2025
This Privacy Policy outlines how Wharf Education ("we," "us," or "our") collects, uses, and discloses your information when you interact with our services, including our website and application processes. We are committed to protecting your privacy and ensuring compliance with all applicable data protection laws.
Table of Contents
1. Information We Collect
We may collect personal and non-personal information from you to provide and improve our educational services. This may include:
- Personal Information: This is information that can be used to identify you directly. We collect this data when you voluntarily provide it, such as during student application, enrolment, or when you contact us. This may include your full name, contact details (email, phone, address), date of birth, and academic qualifications.
- Educational Records: We collect and store data related to your academic progress, including course enrolment, module grades, attendance records, and assessment submissions.
- Usage Data: When you visit our website, we automatically collect data about your interactions. This may include your IP address, browser type, device type, pages visited, and time spent on our site. This information helps us to improve the user experience.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our website, remember your preferences, and gather information for analytics.
2. How We Use Your Information
We use the information we collect for a variety of legitimate purposes related to our function as an educational provider, including to:
- Process Applications and Enrolment: To assess your eligibility for our courses and manage your registration as a student.
- Administer Courses of Study: To provide you with educational services, track your academic progress, and manage your student account.
- Improve Our Services: To analyze website usage, understand student needs, and enhance our course offerings and digital platforms.
- Communicate with You: To send important updates regarding your course, notify you of events, and provide information about our programmes.
- Ensure Security: To protect against fraudulent activity and unauthorized access to our systems.
- Comply with Legal Obligations: To meet our regulatory duties, including reporting to relevant awarding bodies and government agencies.
3. Sharing Your Information
We do not sell your personal information. We may share your data with trusted third parties only when necessary for the delivery of our services or to comply with legal and regulatory requirements. This may include:
- Awarding and Accreditation Bodies: To register your enrolment and provide them with the necessary data for the awarding of your qualification.
- Third-Party Service Providers: To assist with website hosting, data storage, payment processing, or other operational services.
- Legal Requirements: If required to do so by law, court order, or in response to a request from a public authority.
- Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of the transaction.
4. Data Security
The security of your data is paramount to us. While we employ robust security measures, no method of data transmission over the Internet can be guaranteed as 100% secure. We work to protect your personal data but cannot guarantee its absolute security.
5. Your Rights
In accordance with data protection laws, you have the following rights concerning your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can ask us to correct information you believe is inaccurate or incomplete.
- Right to Erasure: You can request the deletion of your personal data under certain conditions.
- Right to Restrict Processing: You can request that we limit the way we use your personal data.
6. Children's Privacy
Our services are intended for individuals who are of an age to enrol in our courses. We do not knowingly collect personal information from individuals under the age of 13. If you believe we have done so, please contact us immediately.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the new policy on this page.
8. Contact Us
For any questions about this Privacy Policy or your data, please contact our Data Protection Officer:
By email: info@wharfeducation.co.uk
By mail: UK
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